Return & Refund Policy
Return Window
We accept returns within 7 days of delivery for eligible items.
Eligible Items for Return
- Items that are defective or damaged on arrival
- Wrong item delivered
- Item significantly different from description
Non-Returnable Items
- Items that have been used, washed, or altered
- Items without original packaging or tags
- Sale or discounted items (unless defective)
- Custom or personalised orders
How to Initiate a Return
Email support@minipattu.com with your order number and reason for return. Our team will respond within 24 hours.
Refund Process
Once the returned item is received and inspected, the refund will be credited to your original payment method within 5–7 business days.